Free on-site gate assessment - hinges, posts, and your LiftMaster or Nice gate operator checked before anything is quoted
The assessment is free and the quote is the invoice.
Before
After
Before
After
Before
AfterThe Vance Gate Repair Gilbert Guarantee
When we finish a gate repair or installation in Gilbert, we leave a written record and our word. That word is backed by the 365-Day Done Right Promise: if anything we repaired isn’t right, we make it right. No argument, no fee, no expiration date within that full year. Since 2014, we’ve repaired and installed over 22,000 gates, and every single job started with a written price and ended with a documented photo record. Adrian Vance built this company from commercial access-control work, and the same wiring-diagram discipline he developed on industrial sites in 2014 now governs every residential gate we touch in Gilbert. We’re licensed and insured, our technicians are background-checked and uniformed, and a live person answers our phone 24 hours a day. The guarantee isn’t a piece of paper. It’s how we operate.
What’s Covered
- Workmanship on every repair and installation. Our 365-Day Done Right Promise covers all labor we perform. If a weld cracks, a limit switch drifts, or a gate arm binding returns within one year of our visit, we come back and fix it at no charge. This applies to every gate type we service in Gilbert: swing gates, slide gates, overhead gates, and barrier arms.
- Parts we supply and install. We use components rated for Arizona’s thermal cycling and monsoon exposure. When we replace a motor, photo-eye, control board, or safety edge, we document the part number, photograph the installation, and file it under your job record. If a part we installed fails due to defect or our installation within the promise window, we replace it and handle the labor.
- Site condition on departure. We don’t leave grinding dust on your driveway or scrap metal in your landscaping. Our technicians carry cleanup supplies and use them. The photo record we leave with you includes a shot of the work area after we’re done, under Haven Standard Clause 4 (Evidence on every job).
- Arrival with notice and identification. You get the technician’s name and photo before they arrive, and they show up in a marked vehicle wearing a Vance uniform. If we’re running behind due to a prior job in Gilbert or the East Valley, our dispatcher calls you directly. No ghosting, no vague windows.
- Honest pricing with no post-job surprises. Under Haven Standard Clause 1 (Have it in writing), we deliver a flat, written price before any work begins. The price you agree to is the price on the invoice. If we discover additional damage after disassembly, we stop, explain what we found, and write a new price for your approval. We never proceed on an open-ended ticket.
Our Satisfaction Promise
If you’re not satisfied with our work, we want to know immediately. Call (520) 482-3109 anytime - a live person answers 24/7, no voicemail loop. We’ll schedule Adrian Vance or a senior technician to return, review the photo record from your original visit, and identify what missed the mark. Then we fix it. No re-inspection fee, no diagnostic charge, no debate about whether the issue is “covered.” The 365-Day Done Right Promise means exactly what it says: we do the work until it’s right, and you don’t pay again for our mistake or oversight.
We’ve honored this promise on gates in Gilbert’s Ashland Ranch neighborhood where a slide gate track settled after monsoon runoff, in Power Ranch where a swing gate arm bracket worked loose from thermal expansion, and in Seville where a replacement control board needed a firmware update we hadn’t anticipated. Each time, the homeowner called, we pulled the job record, and we returned. The photo documentation from the original visit protects both of us: we can see exactly what was adjusted and what the settings were, so there’s no argument about what happened before.
If you ever feel we didn’t communicate clearly, didn’t respect your property, or didn’t deliver what we promised, Adrian Vance wants that call personally. This company operates on repeat business and reputation in Gilbert, not one-off transactions. A satisfied customer who tells a neighbor is worth more to us than any single job.
Before
AfterLicensed & Insured Backing
A guarantee is only as solid as the company behind it. We’re licensed and insured, which means there’s a regulatory body that verifies our qualifications and an insurance policy that protects your property if something goes wrong. That’s not abstract paperwork. It’s the difference between a handshake from a random operator and a backed commitment from a business that has served Gilbert since 2014.
Our technicians carry license numbers and present them on request. Our insurance covers both property damage and worker injury, so if a welding spark catches landscaping or a technician is hurt on your gate, you’re not exposed to liability. Adrian Vance established these protections when he moved from commercial access-control contracts into residential gate work, because commercial clients wouldn’t let him on site without them. He brought that same standard to every home we serve in Gilbert.
The Haven Standard - written price before work, photo record after, and the 365-Day Done Right Promise - only works because the business underneath it is built to last. We’re not a fly-by-night outfit hoping you lose our number. We’re the company that answers at 2 AM when your gate won’t close and your dog is in the yard. The license and insurance are what let us show up with confidence, and what let you hire us with confidence.
Frequently Asked Questions
It covers all labor and parts we supply for a full year from the date of service. If a repair fails, a part we installed defects, or our workmanship causes a related problem within that window, we return and fix it at no charge. Call (520) 482-3109 - a live person answers 24/7.
Our 365-Day Done Right Promise covers parts we supply and install. If you sourced your own motor or control board, we can install it, but we can’t guarantee a component we didn’t select and inspect. We’ll tell you this upfront and note it on your written price before we start.
We stop and reassess. If disassembly reveals damage we couldn’t see during diagnosis, we explain what we found, show you the photo evidence, and write a new flat price for the additional work. You approve it before we proceed. Haven Standard Clause 1 requires a written price before any work begins, and we apply that at every stage.
We don’t promise a specific arrival window for standard repairs because gate work requires proper diagnosis and the right parts on the truck. We do promise a live person will answer your call, schedule you at a specific day and time, and call ahead if we’re running late. For emergency situations where your gate is stuck open and compromising security, we prioritize same-day dispatch within Gilbert.
Bring us the written estimate. We’ll review it at no cost, compare it against what we see on your gate, and tell you if the scope and pricing look reasonable. We won’t trash-talk a competitor, but we will flag anything that doesn’t match the actual condition of your gate. Call (520) 482-3109 to schedule.
Before we leave, you get a photo log of every adjustment, a written record of any part numbers installed, and your copy of the signed price agreement. This documentation is also filed in our job record, so if you call back within the 365-day window, we pull your history instantly. No guessing, no “we don’t have that on file.”
Our technicians are background-checked, uniformed employees dispatched from our Gilbert operation. You receive their name and photo before arrival, and they carry our license and insurance credentials. We don’t send random subcontractors in unmarked vehicles.
Written by Adrian Vance, Owner at Vance Gate Repair Gilbert, serving residential and light commercial gate customers since 2014.